Monitoring

Our solution

We deliver comprehensive monitoring solutions that cover the whole range of not only IT technologies:

• Technical infrastructure (servers, data storage, network components, endpoint devices, security features, mobile devices)
• System components (hypervisors, operating systems, databases)
• IT network services (TCP/IP, DHCP, DNS, …)
• Applications (web and mobile applications, internet banking, ERP systems, CRM, content management systems, …)
• Services (Service Impact analysis, Business service modelling, SLM, …)

We deliver products by market leading vendors and we provide as well as open-source technologies.

Methodologies and functionality

TSP DATA offers a wide range of powerful and comprehensive monitoring solutions, methodologies and functionalities:

• Analysis of the impact of events on business metrics
• Automatic mapping of network topology and elements
• Service construction and configuration
• Application runtime management including virtual environments
• Managing error events and determining the root cause of incidents
• Overview of performance metrics and service health

Integration and support

Implementation of monitoring systems often requires integration with other systems such as help desk, CRM, CMDB and others. Our specialists have extensive experience in integration procedures and are able to develop non-standard connectors. Each project is managed by experienced certified project manager and is complemented by a range of technical support up to the 7×24 level.