Case study

Large telecommunications operator in Germany

We implemented a new and open platform for a large telecom operator in Germany. It is able to consolidate different systems, devices and protocols into one coherent solution and is ready for future challenges and growth.

The challenge

Our client was a large telecommunications operator in Germany, who faced the challenge of upgrading their existing system. The tool they were using was no longer able to effectively manage a highly heterogeneous telecom environment with different access protocols and a dynamically changing inventory. In addition, it needed to respond to the diverse data visualisation requirements of users. It was clear that they needed not only an open platform, but also a flexible partner capable of responding agilely to different challenges.

Cooperation

As a partner with specifi industry experience in the region, we were ideally positioned to help our client. Our in-depth knowledge of both the existing and new platforms allowed us to execute the migration on a routine operations with minimal negative impact on users.

Solution

We implemented a new, open platform that was able to consolidate different systems, devices and protocols into one cohesive solution. By automating and integrating to the customer’s environment, we significantly reduced the maintenance requirements of the tool.

Results

The project was successfully completed with no significant service interruptions. By consolidating the different platforms, we increased efficiency, reduced maintenance costs through automation and improved user satisfaction through better visualization and reporting. Openness of the implemented tool and our integration work, we significantly improved the observability of the customer’s environment.

Conclusion

Our cooperation with the client led to a successful migration to the new platform which was was by the customer described as “a robust, easy-to-manage and use system, ready for future challenges and company growth”. Our integration work and the openness of the implemented tool have greatly improved the observability of the environment, allowing the client to monitor and manage their operation

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